<html xmlns="http://www.w3.org/TR/REC-html40">

<head>
<meta http-equiv=Content-Type content="text/html; charset=windows-1252">
<title>Configuring Microsoft Outlook for use with SmartSync</title>
<style>
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
	{mso-style-parent:"";
	margin:0cm;
	margin-bottom:.0001pt;
	mso-pagination:widow-orphan;
	font-size:12.0pt;
	font-family:"Times New Roman";
	mso-fareast-font-family:"Times New Roman";
	mso-ansi-language:EN-GB;}
a:link, span.MsoHyperlink
	{color:blue;
	text-decoration:underline;
	text-underline:single;}
a:visited, span.MsoHyperlinkFollowed
	{color:#606420;
	text-decoration:underline;
	text-underline:single;}
span.SpellE
	{mso-style-name:"";
	mso-spl-e:yes;}
span.GramE
	{mso-style-name:"";
	mso-gram-e:yes;}
@page Section1
	{size:595.3pt 841.9pt;
	margin:72.0pt 90.0pt 72.0pt 90.0pt;
	mso-header-margin:35.4pt;
	mso-footer-margin:35.4pt;
	mso-paper-source:0;}
div.Section1
	{page:Section1;}
</style>
<style>
 /* Style Definitions */
 table.MsoNormalTable
	{mso-style-name:"Table Normal";
	mso-tstyle-rowband-size:0;
	mso-tstyle-colband-size:0;
	mso-style-noshow:yes;
	mso-style-parent:"";
	mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
	mso-para-margin:0cm;
	mso-para-margin-bottom:.0001pt;
	mso-pagination:widow-orphan;
	font-size:10.0pt;
	font-family:"Times New Roman";}
</style>
</head>

<body lang=EN-US link=blue vlink="#606420" style='tab-interval:36.0pt'>

<div class=Section1>

<p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span lang=EN-GB
style='font-family:Arial'>Configuring Microsoft Outlook for use with  <span
class=SpellE>SmartSync</span><o:p></o:p></span></b></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><i style='mso-bidi-font-style:normal'><span lang=EN-GB
style='font-size:9.0pt;mso-bidi-font-size:10.0pt;font-family:Arial'>The
following information applies to Microsoft Outlook98 and Microsoft Outlook2000
on all operating systems supported by Mobile Phone Manager and <span
class=SpellE>SmartSync</span>.<o:p></o:p></span></i></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>Due
to a limitation of the Microsoft Outlook versions listed above, <span
class=SpellE>SmartSync</span> may not work properly with Outlook installations
configured to work in &quot;Internet Mail Only&quot; (IMO) or &quot;No
E-Mail&quot; mode. These configurations must be changed to &quot;Corporate or
Workgroup&quot; (CW) mode in order to work properly with <span class=SpellE>SmartSync</span>.<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>The
following instructions will help you determine if your Outlook configuration
needs to be changed, and if so, to change it quickly and easily.<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><i style='mso-bidi-font-style:normal'><span lang=EN-GB
style='font-size:9.0pt;mso-bidi-font-size:10.0pt;font-family:Arial'>For more
background information on this compatibility issue, see Microsoft Knowledge
Base articles 252720 (&quot;INFO: MAPI and CDO Are Not Supported in Outlook IMO
Mode&quot;, <a href="http://support.microsoft.com/?id=252720">http://support.microsoft.com/?id=252720</a>)
and 195479 (&quot;OL2000: What Setup Option Should I Choose When I Install
Outlook&quot;, <a href="http://support.microsoft.com/?id=195479">http://support.microsoft.com/?id=195479</a>)<o:p></o:p></span></i></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial'>Instructions:<o:p></o:p></span></b></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>First,
determine if your configuration needs to be changed. Open Microsoft Outlook,
and select Help/About Microsoft Outlook. You will see a dialog similar to the
following:<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>
<img border=0 width=401 height=423
src="images/image001.gif" v:shapes="_x0000_i1025"><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>In
the second line of the dialog, below the Outlook version number, you will see
either No E-mail, Internet Mail Only, or Corporate or Workgroup.<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><i style='mso-bidi-font-style:normal'><span lang=EN-GB
style='font-size:9.0pt;mso-bidi-font-size:10.0pt;font-family:Arial'>For more
information, see Microsoft Knowledge Base article 196041 (OL2000: How to Tell
What Type of Outlook Setup You Have, <a
href="http://support.microsoft.com/?id=196041">http://support.microsoft.com/?id=196041</a>)<o:p></o:p></span></i></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>If
you saw No E-mail or Internet Mail Only in the About Box, follow these instructions
to reconfigure Outlook:<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial'>Important:</span></b><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'> Make sure you have the
CD from which you originally installed Outlook available. Although you do not
need to uninstall Outlook to make this change, Outlook does require the
installation CD to be available so that it can install new components.<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><b style='mso-bidi-font-weight:normal'><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial'>Important</span></b><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>: If your current Internet
mail settings include IMAP account information, follow the links below for
instructions on saving your IMAP account information:<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><b style='mso-bidi-font-weight:normal'><i style='mso-bidi-font-style:
normal'><span lang=EN-GB style='font-size:9.0pt;mso-bidi-font-size:10.0pt;
font-family:Arial'>Outlook98 users:</span></i></b><i style='mso-bidi-font-style:
normal'><span lang=EN-GB style='font-size:9.0pt;mso-bidi-font-size:10.0pt;
font-family:Arial'> Microsoft Knowledge Base article 183208 (OL98: Switch from
IMO to CW Does Not Transfer Account, <a
href="http://support.microsoft.com/?id=183208">http://support.microsoft.com/?id=183208</a>)<o:p></o:p></span></i></p>

<p class=MsoNormal><i style='mso-bidi-font-style:normal'><span lang=EN-GB
style='font-size:9.0pt;mso-bidi-font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></i></p>

<p class=MsoNormal><b style='mso-bidi-font-weight:normal'><i style='mso-bidi-font-style:
normal'><span lang=EN-GB style='font-size:9.0pt;mso-bidi-font-size:10.0pt;
font-family:Arial'>Outlook2000 users:</span></i></b><i style='mso-bidi-font-style:
normal'><span lang=EN-GB style='font-size:9.0pt;mso-bidi-font-size:10.0pt;
font-family:Arial'> Microsoft Knowledge Base article 195430 (OL2000: Switch <span
class=GramE>From</span> IMO to CW Does not Transfer Account, <a
href="http://support.microsoft.com/?id=195430">http://support.microsoft.com/?id=195430</a>)<o:p></o:p></span></i></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>(3)
In Outlook, select Tools/Options, and click on the Mail Delivery tab. You
will see a dialog like the following:<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>
<img border=0 width=439 height=463
src="images/image002.gif" v:shapes="_x0000_i1026"><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>(4)
Click on the Reconfigure Mail Support button to launch the E-Mail Service
Options wizard:<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>
<img border=0 width=507 height=366
src="images/image003.gif" v:shapes="_x0000_i1027"><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>(5)
Select Corporate or Workgroup and click the Next button. You will see the
following alert:<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>
<img border=0 width=553 height=131
src="images/image005.jpg" v:shapes="_x0000_i1028"><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>(6)
Click the Yes button and Outlook will shut down immediately. Re-launch
Outlook. As Outlook launches it will begin installing the Corporate/Workgroup
components. During the setup, you will be asked to provide your Outlook
installation CD:<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>
<img border=0 width=404 height=223
src="images/image007.jpg" v:shapes="_x0000_i1029"><o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>(7)
Insert the CD and allow setup to run to completion. Outlook will finish
launching and your internet e-mail settings, personal folders, and Windows
address book should all be available as they were before.<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>For
background and troubleshooting information about this procedure, see the
following links:<o:p></o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><b style='mso-bidi-font-weight:normal'><i style='mso-bidi-font-style:
normal'><span lang=EN-GB style='font-size:9.0pt;mso-bidi-font-size:10.0pt;
font-family:Arial'>Outlook98 users:</span></i></b><i style='mso-bidi-font-style:
normal'><span lang=EN-GB style='font-size:9.0pt;mso-bidi-font-size:10.0pt;
font-family:Arial'> Microsoft Knowledge Base article 183524 (OL98: Switching
from One Installation Type to <span class=GramE>Another</span>, <a
href="http://support.microsoft.com/?id=183524">http://support.microsoft.com/?id=183524</a>)<o:p></o:p></span></i></p>

<p class=MsoNormal><i style='mso-bidi-font-style:normal'><span lang=EN-GB
style='font-size:9.0pt;mso-bidi-font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></i></p>

<p class=MsoNormal><b style='mso-bidi-font-weight:normal'><i style='mso-bidi-font-style:
normal'><span lang=EN-GB style='font-size:9.0pt;mso-bidi-font-size:10.0pt;
font-family:Arial'>Outlook2000 users:</span></i></b><i style='mso-bidi-font-style:
normal'><span lang=EN-GB style='font-size:9.0pt;mso-bidi-font-size:10.0pt;
font-family:Arial'> Microsoft Knowledge Base article 195507 (OL2000: Switching
from One Installation Type to <span class=GramE>Another</span>, <a
href="http://support.microsoft.com/?id=195507">http://support.microsoft.com/?id=195507</a>)<o:p></o:p></span></i></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p>&nbsp;</o:p>
<a name="CDO"></a>
<h3>"The software has detected an older version of CDO. Please upgrade your CDO library to 1.21" while using SmartSync</h3>
<p>If you encounter an hint to "... upgrade your CDO library to 1.21" while using SmartSync with Microsoft Outlook, please follow the next instructions on how to configure Outlook for use with SmartSync.</p>
<ul>
	<li>deinstall MPM PlugIn SmartSync</li>
	<li>deactivate Microsoft Office Outlook Collaboration Data Objects
Settings => Control Panel => Add or Remove Programs => Microsoft Office XP => Change => Add Or Remove Features => Choose advanced customization of applications => expand Microsoft Office => Microsoft Outlook for Windows => Collaboration Data Objects and set to NOT AVAILABLE 
</li>
	<li>reinstall MPM PlugIn SmartSync
Start => Programs => Mobile Phone Manager => Install-Uninstall => Modify => select SmartSync
</li>
</p>
</span>

</div>
</ul>

</body>

</html>
